The Government of India and Skill India are offering a free customer service course certificate. The program is open to all and offers a great opportunity to learn valuable skills and enhance your career prospects. Apply now!
Table of Contents
About the Government of India
The Government of India (ISO: Bhārata Sarakāra, legally the Union Government or Union of India and colloquially known as the Central Government) is the federal executive authority of the Republic of India, a federal republic located in South Asia, consisting of 28 states and eight union territories. The government is led by the prime minister (currently Narendra Modi since 26 May 2014) who exercises the most executive power and selects all the other ministers. The country has been governed by a NDA-led government (a coalition of the BJP and its allies) since 2014. The prime minister and their senior ministers belong to the Union Council of Ministers—its executive decision-making committee being the cabinet.
The government, seated in New Delhi, has three primary branches: the legislative, the executive and the judiciary, whose powers are vested in a bicameral Parliament, a prime minister, and the Supreme Court respectively, with a president as head of state.
The Council of Ministers are responsible to the House in which they sit, they make statements in that House and take questions from fellow members of that House. For most senior ministers this is usually the directly elected Lok Sabha rather than the (mostly) indirectly elected Rajya Sabha. As is the case in most parliamentary systems, the government is dependent on Parliament to legislate, and general elections are held every five years to elect a new Lok Sabha. The most recent election was in 2024.
After an election, the president selects as prime minister the leader of the party or alliance most likely to command the confidence of the majority of the Lok Sabha. In the event that the prime minister is not a member of either House upon appointment, he/she is given six months to be elected to either House of Parliament.
About the Customer Service Course Skill India
it or the National Skills Development Mission of India is a campaign launched by Prime Minister Narendra Modi. It is managed by the National Skills Development Corporation of India.
Skill India campaign was launched by Prime Minister Narendra Modi on 15 July 2015 to train over 30 crore people in India in different skills by 2022.
Various initiatives under this campaign are:
National Skill Development Mission
National Policy for Skill Development and Entrepreneurship, 2015
Pradhan Mantri Kaushal Vikas Yojana (PMKVY)
Skill Loan scheme
Rural India Skill
UK has entered into a partnership with India under the skill India program. Virtual partnerships will be initiated at the school level to enable young people of this country to experience the school system of the other country and develop an understanding of the culture, traditions, and social and family systems. A commitment to achieve mutual recognition of UK and Indian qualifications was made.
Eligibility Criteria
Government of India & Skill India Launched Customer Service Class 12th Pass, ITI, Diploma students.
Course Content
Introduction to the Aviation Industry
Principles of Customer Service Excellence
Applications in Aviation Industry
Customer Service Soft Skills
Course Details
Training Partner
Reliance Foundation Skilling Academy
Languages
English
Certification Type
Certificate of Completion
Assessment Mode
Proctor Assessment
QP Code
Non-QP Aligned
NSQF Level
Non-QP Aligned
Credits Assigned
No Credit Available
Additional Details
Learning Product Type
Skill Couse
Program By
NSDC Academy
Initiative of
NSDC Academy
Program
NSDC Academy
Domain
Airline
Occupations
Customer Service
How To Apply?
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