Hey enthusiasts! Here’s a great opportunity to become a Customer service specialist with proper guidance as well as free certification. LinkedIn, Microsoft & GitHub are offering free premium certification courses for all the learners out there.

Check out the following post for better clarity regarding these courses.

Also read: Become a Digital Marketing Specialist | Free Certification Courses | Full Guidance by LinkedIn, Microsoft & GitHub 2021

About Customer Service Specialist Free Courses

Discover how to provide great customer service and make your customers feel heard. Develop and sustain great relationships, even when customers get abusive or unruly. Learn skills to listen to customer needs, build rapport with those you’re helping, and turn challenging customers into true allies.

  • Build key listening skills so your customers feel heard.
  • Develop your customer service problem-solving skills.
  • Learn to de-escalate challenging situations.

Courses to be Done

  1. Customer Service Foundations
  2. Customer Service: Problem Solving and Troubleshooting
  3. Building Rapport with Customers
  4. Customer Service: Call Control Strategies
  5. Customer Service: Handling Abusive Customers
  6. Creating Positive Conversations with Challenging Customers
  7. De-Escalating Conversations for Customer Service
  8. Customer Service: Serving Customers Through Chat and Text

Eligibility

Anyone who wants to become a Customer Service Specialist can enroll in these courses. The learner can be from any college or degree.

Note

Complete all these courses to successfully become a Customer Service Specialist and get all the free certifications.

Certificate

Yes, there would be a free premium certificate with each course completed.

Also read: Microsoft, LinkedIn & GitHub Free Courses | Free Certification 2021 | LinkedIn Learning Free Certification | Free Job Skills

How to Apply?

For applying to these amazing courses: Click here


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