Accenture Hiring for Query Management-Service Desk Voice Support

Accenture has released a Job update to hire candidates for the position of Query Management-Service Desk Voice Support. This is a BPO lavel job in Accenture. Do read this full post to get complete details about this Off campus drive.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. 

Accenture Hiring Details

Position: Service Desk Voice Support

Job Location: Bangalore

Qualifications: Graduate – Diploma in Any Discipline/Any Graduation/Under Gradudate

Years of Experience: 0-2 years

Salary: Best-in-Industry

Job Summary

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.

You will be working as a part of Query Management team which is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issue.

How to Apply

Interested candidates can apply for this job by clicking on the given apply link.

Apply Link: Apply Here

Roles and Responsibilities

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Interaction is within own team and direct supervisor.

Detailed instructions on all tasks will be provided at this role with close supervision.

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