Are you a college student looking for a flexible work opportunity that fits your schedule? Dive into the world of Amazon Work From Home Jobs 2024, specifically focusing on Customer Service Associate roles. This exciting opportunity allows you to be the first point of contact for customer queries, providing support on orders, products, payments, and more, all from the comfort of your home.
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About the Amazon
Amazon is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It has been often referred to as “one of the most influential economic and cultural forces in the world”, and is often regarded as one of the world’s most valuable brands.[6] It is considered to be one of the Big Five American technology companies, alongside Alphabet (parent company of Google), Apple, Meta and Microsoft
About the Amazon Work From Home Jobs 2024
This is a work-from-home opportunity. You’ll be the first point of contact for our customers’ queries, which includes everything from order and product questions to payment matters and website guidance. Our Remote Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Eligibility Criteria
Graduation/10 +2 in any specialization from a recognized university.
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You can expect:
On-the-job learning and growth opportunities
We operate in a 24*7 model and have schedule shifts starting every hour in the day and night, for example from 1 AM, 3 AM, 9 PM, 11 PM, etc.
Training to provide you with the skills you need to problem solve for our customers
Laptop, microphone and headset provided by us – you’ll need a dedicated office space with a desk and a chair, plus reliable broadband connection
No script or learning dialogue by heart; you’ll be encouraged to bring your unique personality to every customer interaction
Lifestyle benefits and other perks
Role and Responsibility
Supporting customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries.
Resolving technical tasks relating to Amazon’s website, Prime services and/or digital devices (Echo, Kindle etc.)
Gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance.
Benefits
All Amazon Customer Service employees are offered a comprehensive benefits and perks. This includes:
Health insurance available to support your health and finances: health insurance benefits up to INR 5 Lacs, Life Assurance, Critical Illness Insurance and Employee Accident Insurance.
Learning and development: 4-6weeks’ training at the start of your contract followed by 6 weeks on-the-job mentoring to assist you in delivering an exceptional service to our customers. We also provide a range of online courses and learning opportunities to develop your skills.
The benefits that makes your life simpler: Example programs include: Employee Assistance Program (provides confidential support, guidance and resources for every aspect of work and personal life. It’s available to you and any eligible dependent family members), Teleconsultation medicine (online platform offering practical support. Rethink, a program that helps families with children who have autism and other developmental disabilities build the skills they need to reach their fullest potential.
Additional Perks: Meal Card – INR 1100/month, internet allowance – INR 1250/month (applicable from work from home associates only), night shift allowance – INR 150/shift, overtime allowance as per business requirement, desktop computer will be provided by Amazon (applicable for work from home associates only).
The benefits that unlock shopping discounts: Upon joining, you gain access to a microsite which helps you to save on everything from dining out (or in!), vacation planning, and many more exciting employees benefits.
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How To Apply?
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