If you are a college student and your dream is to do an internship with Paytm company then there is a big chance for you because Paytm company is inviting you for a Customer Support Internship to see how you want to apply for this internship.
About the Paytm
Paytm’s parent company, One97 Communications Limited, got listed on the Indian stock exchanges on November 18, 2021, after an initial public offering, which was the largest in India at the time. For the fiscal year 2021-22, Paytm’s gross merchandise value (GMV) was reported to be ₹8,500 billion (US$110 billion)
Roles and Responsibility
Responsible for processing and responding to inquiries.
Manage incoming customer service requests.
Make sure you meet the SLAs defined for requests across all relevant communication channels
Send timely communications regarding events or customers
Coordination with internal teams such as customer service, business development, marketing, technology, product, etc.
Identify and assess customer needs, provide feedback and share with relevant teams to achieve customer satisfaction
Handle customer complaints, and provide reasonable solutions or alternatives within the time limit
Required Skills
Good command of written and verbal communication
Problem solver
Ability to multi-task and prioritize
Strong time management skills and motivation to exceed expectations
Flexible based on business needs and requirements
Location
India: Delhi NCR
How to Apply?
Interested Candidates Can apply for this job
Official Website Link Clicking Here
Application Website Link Clicking Here
