IIT Madras, a renowned institution known for its exceptional engineering program, offers an HR Internship opportunity for students to gain practical experience in the field of human resources. The internship comes with a stipend amount of 30k and is an excellent chance for students to apply their academic knowledge and skills in a real-world setting. The application process is open until January 17, 2024, and interested students can apply through the IIT Madras placement and internship portal.
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Table of Contents
About the IIT Madras
IIT Madras Technologies Foundation is a section 08 company housing the technology innovation hub on sensors, networking, actuators, and control systems (SNACS). We are hosted by the Indian Institute of Technology, Madras, and funded by the Department of Science and Technology, Government of India, under its National Mission on Interdisciplinary Cyber-Physical Systems.
About the HR Internship
We are seeking a dedicated and customer-focused individual to join our team as a Human Resources Officer / Assistant at our Digital Skills Academy Division.
As a key member of our Agency, you will play a crucial role in delivering exceptional customer service by addressing inquiries related to our skill programs, fees, exam modules, training schedules, and examinations, and resolving customer grievances.
The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to efficiently handle customer interactions via phone calls and emails.
Eligibility Criteria
Undergraduate and Post Graduate with any degree in any stream.
Role and Responsibility
Provide accurate information about skill programs, fees, exam modules, and training schedules
Address customer concerns with professionalism and empathy
Communicate details about skill programs, including eligibility criteria, course content, and examination procedures
Provide information on fees, payment options, and any other relevant details
Work on query resolution investigate and resolve customer queries promptly
Collaborate with internal departments to obtain information necessary for query resolution
Handle customer grievances with patience and diligence
Document and escalate issues as needed to ensure timely resolution
Seek feedback from customers regarding the quality of skill programs and customer service experience
Compile feedback for analysis and continuous improvement
Document customer interactions and transactions accurately in the system
Keep detailed records of customer inquiries, feedback, and resolutions
Respond promptly to customer inquiries via phone calls and emails
Preferred Skill
English Proficiency (Spoken)
English Proficiency (Written)
Hindi Proficiency (Spoken)
Tamil Proficiency (Spoken)
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Stipend
₹ 18,000-30,000 /month
Duration Of HR Internship
6 Months
Perks
Certificate
Letter of recommendation
5 days a week
Free snacks & beverages
Job offer
Deadline Date
17 Jan’ 24
Additional Information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 200000 to 400000 /year
Location
India: Chennai, Indore, Pune
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How To Apply?
If You are an Interested candidate You can apply For the HR Internship Click Here
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Conclusion
In conclusion, the HR Internship opportunity offered by IIT Madras is an excellent chance for students to gain practical experience in the field of human resources. The internship comes with a stipend amount of 30k and is open to students who are passionate about making a difference in the world of HR.
The internship is designed to provide students with hands-on experience in various aspects of human resources, such as recruitment, employee relations, training, and development.
IIT Madras has a strong commitment to ensuring that its students secure their dream placements and internships, and the Placement & Internship Cell at IIT Madras works closely with students to help them find suitable internships and job opportunities. The college has a proven track record of successful placements and internships, with students being recruited by top companies and institutions worldwide.
Interested students can apply through the IIT Madras placement and internship portal until January 17, 2024. By participating in this internship, students can gain practical experience, build their network, and enhance their employability.
