If so, you’re in luck! Cactus Communications is currently hiring for a variety of internship roles, including Intern, Customer Service. Now you Have Good News because Cactus launched News Latest internship Cactus Recruitment 2023 | Internship Customer Service | Cactus latest internship | Internship for Fresher. These positions are open to both graduates and experienced professionals.
If you’re looking for a challenging and rewarding internship, Cactus Communications is a great place to start your search.
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Table of Contents
About the Cactus
Cactus Communications is a science communication and technology company. We specialize in AI products and solutions that improve how research gets funded, published, communicated, and discovered. We offer editorial, translation, education, and training solutions for researchers; strategic and tactical scientific content solutions to global life science organizations; AI-powered scholarly publishing products for journals and researchers; and solutions for science dissemination and engagement with peers, the public, and policymakers for wider research outreach. We have offices in London, Princeton, Singapore, Beijing, Shanghai, Tokyo, Seoul, Bengaluru, Hyderabad, and Mumbai; a global workforce of over 3,000 experts; and customers from over 190 countries.
Eligibility Criteria Of Cactus Recruitment 2023
Have a high standard of service mind-set
Are tech-savvy, comfortable with using various live chat software, and able to multitask
Have good sales skills
Have excellent written communication skills and the ability to deliver messages in a concise manner
Can think on your feet, meet customers at their level, and improvise during a conversation
Can work under pressure and meet deadlines, while maintaining a positive attitude
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Role And Responsibility
Provide real-time support to customers via our new-age chat platform (Zendesk/Genesys) with the goal of converting inquiries
Help build customers’ confidence in Editage brand over competitors and improve conversion rates
Add a human factor to the customer shopping experience thereby influencing the repeat rate
Influence the revenue of the organization by pitching our services to clients over chat
Identify website errors and provide solutions for the same
Identify the business trends by keeping a watch on customer feedback and share it with the key stakeholders.
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Additional Information
CACTUS is a culture-driven company powered by its people, their passion, and their inspiration. All Cactizens live by the culture and values that define us.
We value people for their talent, personality, competency, and ability to learn and grow. We create a work environment that allows people to thrive and show their best performance. We believe in meritocracy.
We take pride in our diversity. We strive to embrace diverse voices and create an inclusive workplace.
We encourage all Cactizens to talk openly about their ideas and opinions and provide feedback to anyone who is a part of CACTUS, regardless of designation, experience, or seniority. We also encourage them to place their trust and be open to differences in opinions and feedback.
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Awards and Recognition
Cactus Communications has consistently ranked among the top 20 on the global list of the Top 100 Companies for Telecommute Jobs since 2016.
Recognized as ‘Employers of the Future’ two years in a row in 2023 and 2022, in a study by LeadUp Universe, Fortune India and Work Universe
Recognized as One of India’s Top 100 Best Workplaces for Women by Great Place To Work® in 2022
Winner of ‘Best Innovation Leveraging AI Services’ at AWS AI Conclave 2022
Recognized as one of the Best Companies for Millennials 2019 by Times Ascent and Learning & Organisation Development Roundtable
Emerged as one of India’s Top 10 Safe Workplaces for Women in a survey conducted by Rainmaker in 2019
Ranked #1 among India’s Great Mid-Size Workplaces by Great Place to Work® Institute in 2017
Internship Stipend
15,000 INR Per Month
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Internship Duration
6 Months
Internship Shift Timings
Rotational Shift
Location
India
Please note: We are a remote-first organization so you can work from anywhere in India. You may be required to travel to our Mumbai office based on business requirements or for company/team events.
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How To Apply?
Click on the below button for applying to Cactus Recruitment 2023 | Intern, Customer Service | Cactus latest internship | Internship for Fresher
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