Customer Success Internship at LeadSquared in India in 2023

In this blog, we will discuss the role of a Customer Success Internship at LeadSquared in India in 2023 and what it takes to become one.

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this is a powerful CRM platform that offers a wide range of features and tools to help businesses streamline their sales and marketing processes. The company has been growing rapidly and expanding its operations across India. As a result, LeadSquared is always on the lookout for talented individuals to join its team.

About the LeadSquared

Here are more information about Customer Success Internship at LeadSquared in India in 2023

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this is a marketing automation and sales execution platform that helps businesses increase their closures, manage their pipelines, and attribute their ROI accurately and completely – to people, marketing activities, lead sources, products, and locations. It’s used by over 2000 businesses across 30 countries in Education, Healthcare, Banking, Insurance, and a variety of verticals.

it has been recognized as one of the fastest-growing companies in the world:

• Among the Top 50 fastest-growing tech companies in India as per Deloitte Fast 50 programs

• Frost and Sullivan’s 2019 Marketing Automation Company of the Year award

• Among Top 100 fastest growing companies in FT 1000: High-Growth Companies AsiaPacific

• Listed as Top Rates Product on G2Crowd, GetApp, and TrustRadius

this is backed by institutional investors like GAJA Capital, and Stakeboat Capital, and angels like Jyoti Bansal.

Role

The Customer Success team is a critical element of our future success. We are looking for people who love the job of making customers happy, who love making customers successful, and who can understand the pain of customers.

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Eligibility Criteria

Bachelor’s Degree or equivalent work experience in the software industry

0-2 years of strong customer delivery experience, managing projects related to business software such as ERP, CRM, and SAAS applications

Role and Responsibility

Engage and individually manage a large volume of portfolios

Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan in regard to the successful implementation

Oversee the successful implementation/configuration of LeadSquared’s product suite for each customer account.

Identify and prioritize accounts based on outstanding issues, growth opportunities, strategic value, and renewal timeframe

Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles, and recommended plan of action

Work collaboratively with various internal teams/individuals for the best interest of the customer (engineering, sales, etc.)

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Preferred Skill

Extensive technical account management & customer engagement experience

Must have had a hands-on working knowledge of Implementation experience with any of the business applications

Excellent written & verbal communication skills

Experience working with senior executive-level personnel in customer accounts

Location

India: Bangalore 

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How To Apply?

If You are an Interested candidate You can apply For his Internship at LeadSquared candidates must submit an online application through the LeadSquared Website.

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