Flipkart Recruitment Domestic voice process | Work From Home 2023

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Are you looking for a work-from-home opportunity in the voice process team at Flipkart? In this blog post, we will explore the job Flipkart Recruitment Domestic voice process | Work From Home 2023. Discover what it takes to excel in this role and how to apply for this exciting opportunity.

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Flipkart Recruitment Domestic voice process | Work From Home 2023
Source : Wikipedia

About the Flipkart

Flipkart was founded in October 2007 in Mumbai by Sachin Bansal and Binny Bansal, alumni of the IIT, Delhi, and former Amazon employees. The company initially focused on online book sales with country-wide shipping. Flipkart slowly grew in prominence and was receiving 100 orders per day by 2008.Growth, Mergers, and Acquisitions

In 2010, Flipkart acquired the Bangalore-based social book discovery service WeRead from Lulu.com.

In 2011, Flipkart acquired the digital distribution business Mime360.com and the digital content library of the Bollywood portal Chakpak. Following the acquisition, Flipkart launched its DRM-free online music store Flyte in 2012. Due to competition from free streaming sites, Flyte was unsuccessful and shut down in June 2013.

With its eyes on India’s retail market, Flipkart acquired Letsbuy, an online electronics retailer, in 2012, and Myntra, an online fashion retailer, for US$280 million in May 2014. Myntra continues to operate alongside Flipkart as a standalone subsidiary focusing on separate market segments.

In April 2015, Flipkart acquired Appiterate, a Delhi-based mobile marketing automation firm. Flipkart stated that it would use Appiterate’s technology to enhance its mobile services. In December 2015, Flipkart purchased a minority stake in the digital mapping provider MapmyIndia and the UPI mobile payments startup PhonePe. In 2022, when PhonePe moved its entire base to India, Flipkart separated the ownership of PhonePe and shareholders in India and Singapore and the respective shareholders purchased shares of PhonePe’s India entity directly. It was announced that a cash payout of approximately $700 Mn was to the former and current employees who were holding PhonePe’s shares.

In 2016, Flipkart acquired the online fashion retailer Jabong.com from Rocket Internet for US$70 million and

In January 2017, Flipkart made a US$2 million investment in TinyStep, a parenting information startup.

In April 2017, eBay announced that it would sell its Indian subsidiary, eBay., to Flipkart and invest US$500 million in the company. While eBay suggested that the partnership would allow Flipkart to access eBay’s network of international vendors, these plans never came to fruition. In July 2017, Flipkart made an offer to acquire its main domestic competitor, Snapdeal, for US$700 to 800 million. It was rejected by Snapdeal, which was seeking at least US$1 billion.

In August 2018, American retail chain Walmart acquired a 77% controlling stake in Flipkart for US$16 billion, valuing Flipkart at around US$20 billion. Flipkart is valued at $37.6 billion as of 2022. It is planning to go public through a listing in the United States of America in 2023.

Flipkart invested US$4 million in the customer engagement and rewards platform EasyRewardz on 19 November 2019.

In 2020, Flipkart Wholesale launched a digital platform for kiranas and MSMEs. In July 2020, Flipkart acquired a 27% stake in Arvind Fashions Limited’s newly formed subsidiary Arvind Youth Brands for US$35 million. Arvind Youth Brands owns the Flying Machine brand. Flipkart also announced it will roll out Flipkart Quick, a hyperlocal 90-minute delivery service for product categories such as groceries, home accessories, mobile phones, stationery, and more.

Eligibility Criteria Of Flipkart Recruitment Domestic voice process | Work From Home 2023

HSC or UG/ Graduates pass-outs after 2020 are eligible to apply as freshers.

Experienced applicants can apply if all employment documents are available.

Fluency in Verbal English and Hindi is required.

Role and Responsibility Of Flipkart Recruitment Domestic Voice process | Work From Home 2023

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships and trust with customers through open and interactive communication.

Provide accurate, valid, and complete information by using the right methods/tools.

Handle customer complaints, and provide appropriate solutions and alternatives.

Keep records of customer interactions, process customer accounts, and file documents.

Follow communication procedures, guidelines, and policies.

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Experience

0 – 3 years

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System Required

OS Windows 10 + i3 Computer + 8 GB RAM

Network bandwidth/speed of 20 MBPS

Headset

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Location

India: Uttar Pradesh,Noida

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How To Apply?

Click on the below button for applying to Flipkart Recruitment Domestic voice process | Work From Home 2023

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