Amazon Customer Service Associate, | Amazon Jobs | [Salary Up to Rs.26k] Apply Now

Dreaming of a dynamic career with a global leader? Look no further than Amazon Customer Service Associate! The e-commerce giant is on the lookout for passionate individuals to join their vibrant team, offering lucrative salaries up to ₹26k, exceptional growth opportunities, and a chance to be part of a company shaping the future of retail.

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About the Amazon

it is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It is considered one of the Big Five American technology companies; the other four are Alphabet (parent company of Google), Apple, Meta (parent company of Facebook), and Microsoft.

it was founded on July 5, 1994, by Jeff Bezos from his garage in Bellevue, Washington. The company initially was an online marketplace for books, but incrementally expanded into a multitude of product categories, a strategy that has earned it the moniker “The Everything Store”.

The company has multiple subsidiaries, including Web Services, providing cloud computing, Zoox, a self-driving car division, Kuiper Systems, a satellite Internet provider, and Amazon Lab126, a computer hardware R&D provider. Other subsidiaries include Ring, Twitch, IMDb, and Whole Foods Market. Its acquisition of Whole Foods in August 2017 for US$13.4 billion substantially increased its market share and presence as a physical retailer.

About the Amazon Jobs

Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem-solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

Eligibility Criteria

• Minimum age: 18 years old

Have the right to work in India

Strong communication skills in English (both written and oral fluency)

Experience working with a computer

The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm

Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)

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Role and Responsibility

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat, and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

What strengths will you bring?

Hard-working, articulate, and detail-oriented

Friendly and customer-focused in every situation

Ability to learn quickly and embrace change

Comfortable multi-tasking in a high-energy environment.

What are your hours?

This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is a minimum of 40 hrs, for example: 4x10hrs or 5x8hrs. To match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work on national holidays. You will learn more about your exact schedule closer to your start date.

Benefit Of Customer Service Associate

One of the great things about joining Amazon’s Customer Service team is that you don’t need experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer several benefits, including:

Medical insurance

Pension plan

Internet allowance

Lifestyle benefits and retail discounts through our Amazon Extras program

Expert training and ongoing opportunities to learn more and develop your skills

Job Type

Full Time

Location

India: Hyderabad

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How To Apply?

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